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Returns

 

Terms of Sale – Refund Policy

During the checkout process you will be given the complete terms of your purchase. Included in those terms is your clear understanding that we are selling these products as containing Hemp Extracts with naturally occurring CBD (cannabidiol) from hemp. These products have not been evaluated by the FDA. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing Hemp Extracts with naturally occurring CBD (cannabidiol). If you decide to purchase our products, you are drawing your own opinions as to any additional benefits or use these products may provide.

Your acceptance of the terms of purchase means you agree to and understand the refund policy.

Damage During Shipping

All our products are tested for quality and all shipments are carefully inspected before leaving our warehouse. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. Any claims for damaged product must be made with 72hrs online using our RMA (return merchandise authorization) request. Simply log into your account, select the order from your account history, and select Return Product request. If you have any questions, please contact us at info@ashevillebotanicals.com